Our Departments

At Coolwell, we have built a robust infrastructure, designed to deliver an exceptional level of service to its clients. By combining streamlined processes, dedicated departments and a highly skilled team, we have created a reliable framework that supports efficient project delivery and responsive customer support.

We have achieved steady and natural growth over the years and this infrastructure enables Coolwell to maintain high standards of quality, adapt quickly to client needs, and ensure that every project is handled with professionalism, precision, and care to meet the needs and demands of a wide variety of clients in a busy and demanding industry.

Primarily operating from our North West offices with our local engineers, we also provide nationwide service via our approved supply chain.

For maintenence contract clients we also offer an emergency out of hours call out service 24hrs – 365 days a year for complete peace of mind for your critical cooling and heating systems, offering our customers the type of service you would expect from a dedicated family business.

Our offices are open Monday to Friday 08:30 – 17:00

We provide 24-hour emergency breakdown service for maintenance contract clients

Whether you are based in the commercial, corporate, public or residential sectors and you are looking for assistance with your air conditioning, heating or ventilation systems; our dedicated departments are as follows:

• Sales, Installations and Contracts Department
• Service desk, Breakdowns and Reactive Department
• Maintenance and Warranty Department
• Accounts Department

All departments can be contacted by using the e-mail address enquiries@coolwell.co.uk
or by telephone using one of the following telephone numbers, where your enquiry will be directed to the correct department:

Skelmersdale (Head Office) 01695 667 860

Preston: 01772 651 144

Liverpool: 0151 520 0903

Manchester 0161 507 0087

Alternatively, contact us using the enquiry form below and the appropriate department will come back to you using your selected method of contact.